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Two young people buy house and make dream come true. Happy married couple having fun in new home on moving day. Joyful first time buyers playing with boxes in modern living room. Real estate concept

FAQs

Moving is a big deal. We know that better than anyone — which is why we want you to be as prepared as possible.

Frequently Asked Questions

Below is information that we hope will answer your questions. Have a few more? We would love to hear from you. Contact us today!

Learn more about the application and screening process by watching the following videos and clicking the link below.

En español:

 

 

Application/Screening FAQ

We offer a flexible alternative to a traditional security deposit through our partner, Jetty. Approved residents can meet their deposit requirement with a small, non-refundable monthly payment or a low one-time payment, helping make move-in costs more manageable. Enrollment is completely optional and easy to complete online after approval. Residents are still responsible for rent, utilities, and any move-out charges, and all pricing is provided directly by Jetty. 

If you are bringing along your furry friends, you can also expect: Click here to learn about our Pet Policy. We have partnered with Pet Screening to ensure all pets and animals within the community are registered and properly screened. Your animals will go through the Pet Screening process. All applicants, even with no pet households or assistance animals, need to complete our pet screening. Screening must be completed to continue your application. Start your screening process now if you haven’t done so already. Click here to begin! 

 

Please see our fee sheet for additional details. 

Please see our fee sheet for additional details. 

All utilities are billed through Conservice and reflected in the renter’s ledger based on usage. For electric service, residents must create an account with Mountain View Electric Association.

Please see our fee sheet for additional details. 

 

 

 

Yes, however, you also have the option to receive packages directly at your doorstep.

 

 

 

Our office is open on Saturdays from 10:00 AM to 4:00 PM.

 

 

 

We are available Monday through Friday from 10am-6pm.

 

 

 

Elementary:

Prairie Winds Elementary School
Bear Creek Elementary School

Middle:

Lewis-Palmer Middle School

High School:

Lewis-Palmer High School
Palmer Ridge High School

Charter:

Monument Academy

 

 

 

Hope Montessori Academy
St. Peter Catholic School
Pikes Peak Christian School

 

 

 

6 month is the minimum lease term we offer. Month-to-month options are available upon the end of your initial lease term.

 

 

 

The maximum lease term we offer is 18 months.

 

 

 

Each apartment comes equipped with a full-size stackable front load washer and dryer inside the apartment home. We are unable to remove them if you choose to bring your own washer and dryer.

 

 

 

All units come with pre-installed internet modems. Please note that cable service is not available through the property.

 

 

 

Free parking is offered on a first-come, first-served basis.

Please see our fee sheet for additional details. 

 

 

 

Your credit is run at the time of application. We are provided with a simple approval or denial. Some denials may be able to be approved with a higher security deposit based on creditworthiness. Bankruptcies are evaluated on a case-by-case basis.

 

 

 

 

 

 

Prices and special offers valid for new residents only. Pricing and availability subject to change at any time.


Monday - Friday: 10 AM - 5 PM Saturday: By Appointment Only Sunday: Closed